Question 1

What is Dynamic DSP?

Accepted Answer

Dynamic DSP is a performance tracking platform designed specifically for Amazon Delivery Service Partners. It helps DSP owners and managers track driver metrics, monitor infractions, generate scorecards, and coach their fleet to improve overall performance.

Question 2

How does Dynamic DSP help improve driver performance?

Accepted Answer

Dynamic DSP provides detailed analytics on driver metrics including DNR (Did Not Receive), POD (Photo on Delivery), and customer complaints. By surfacing per-package POD failure reasons, concession costs in pounds, and each driver’s full retained history, managers can give drivers specific, plain-language coaching.

Question 3

Can Dynamic DSP manage multiple depots?

Accepted Answer

Yes, Dynamic DSP supports multi-depot management. Depending on your subscription plan, you can manage anywhere from 5 to 15 depots with unlimited drivers across all locations.

Question 4

How much does Dynamic DSP cost?

Accepted Answer

Dynamic DSP offers three pricing tiers: Starter at £249/week for up to 5 depots, Professional at £499/week for up to 10 depots, and Enterprise at £699/week for up to 15 depots. All plans include unlimited drivers and core features.

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