Performance management for Amazon delivery service partners
The scorecard is a score.This is the reason behind it.
Dynamic DSP reads the same Amazon reports you already receive and resolves them to the individual driver, the individual failure, and the specific thing to do differently. Uploading them is the only new admin — no integration, no new data to gather.
How it works
Nothing about your week has to change.You upload the reports you already get; the platform does the rest.
Upload the reports you already get
The same Amazon scorecard, concessions workbook and daily files you already download. Uploading them is the only new admin — Dynamic DSP turns them into the specific thing each driver should do differently.
The platform reads and reconciles them
Every file is parsed server-side, provenance-tracked to its source, and cross-checked against the weeks around it — so the numbers line up instead of contradicting each other.
Coaching reaches your drivers
Per-driver PDFs with POD failures by reason, concessions in pounds and each driver’s rolling history — written in plain language a driver can act on.
What it does
Four things the scorecard can’t tell you
POD failures, by reason
The photo failed. Here’s which photo, and why.
The scorecard gives you one photo-on-delivery percentage for the week. Dynamic DSP shows the individual failures behind it — each grouped by the reason it failed, so coaching is about a specific photo, not a number.
Demo DSP Ltd — POD failures by reason
Every week, kept
Every week you upload stays comparable.
Nothing is purged. Every week you upload is retained and stays comparable — the rolling driver view builds from your first file with no cut-off, so you can tell a genuine slip from a bad Tuesday and show the driver the trend, not just today’s figure.
Concessions in pounds
Concessions, counted in pounds.
Concessions arrive as a spreadsheet of line items. We reconcile them and total the cost in pounds — per driver, per depot, per week — so the conversation is about real money, not an abstract count.
Provenance, not a black box
Every number traces to the file it came from.
Nothing on the platform is a figure you have to take on faith. Every fact is stamped with the exact report it was parsed from and when it was ingested — so when a driver questions a number, you can show them where it came from.
Coaching written for drivers
Language a driver reads and acts on.
Managers don’t have time to translate a scorecard into a conversation, and drivers tune out percentages. So the platform does the translating — turning the week’s failures into specific, plain-English guidance that lands on the depot floor, not in a spreadsheet.
Your POD rate of 98.49% is close, but not there yet — Fantastic is >=98.5%. POD measures usable delivery photos taken out of every chance you get to take one.
Make the photo part of putting the parcel down — same motion, every time.
Glance at it before you submit. Blurry? Retake it there and then — it's ten seconds now or a defect later.
Data & security
What we actually do with your data.
No certifications we don’t hold, no ‘bank-grade’ slogans. Here is exactly how the platform handles the sensitive parts today.
Access-controlled, never public
Driver documents are stored server-side and never publicly addressable — reachable only through role-checked routes, and every view is logged.
Every document view is logged
Opening a stored driver document is recorded — who looked, and when.
Retained and access-controlled
Every document you upload is retained, access-controlled and view-logged. Deletion is available on request.
Role-scoped access
Access follows the org chart: a manager sees only their own depots, not the whole company.
GDPR-conscious handling
Personal data is handled with GDPR in mind — minimised, scoped, and removable.
Minimal by design
Amazon’s own performance reports carry no driver names — they key on transporter IDs — so the most sensitive data simply isn’t in them to begin with.
Pricing
Priced per depot, per week.
Plans scale with the number of depots you run, with unlimited drivers on every tier. See the full breakdown, or talk to us about a demo depot on your own data.